In addition, if an organization such as a corporation, school, and other institution to which you belong (“Corporate”) has signed a contract (“Corporate Contract”) with us, and when you (“Corporate Account”) use our Services based on the Corporate Contract, these Terms govern your use of Services.
By using our Services, you agree to be bound by all of these Terms, including the policies referenced in these Terms.
If you are minor, it is necessary to obtain the consent of legal representatives such as a parent or a person who has parental authority.
We reserve the right to make changes or modifications to these Terms at any time without advance notice or/and agreement. Any changes to these Terms will be effective immediately upon posting on this page. By accessing the ClassLive website after any changes have been made, you signify your agreement on a prospective basis to the modified Terms and all of the changes.
1. Scope of the Terms
1-1. These Terms govern, in addition to our website (“Site”), applications we provide and information sent by email and other manners by us.
1-3. We reserve the right to make changes or modifications to these Terms at any time without advance notice or/and agreement. Any changes to these Terms will be effective immediately upon posting on this page. By accessing the ClassLive website after any changes have been made, you signify your agreement on a prospective basis to the modified Terms and all of the changes.
2-1. In order to use our Services, you must register the necessary information we require. As for the information of Corporate Account, however, it depends on the agreement between the Corporate and us.
2-2. You must agree with the items below to register a user account:
2-3. We may refuse your registration and application, and cancel the registration even if the registration is already completed if your registration and application meet these conditions stated below. In addition, principally, the amount paid will not be refunded.
2-4. Your registration of the Services shall be completed upon the notification of consent by email from us. However, we may limit the use of the Services until we confirm the payment made by you.
3. Change of Account
3-1. When there is any change in the registered information, you should update the information without delay. We are not liable for any loss or damage, or any disadvantage occurred by your failure to update the registered information.
4. Account usage and handling
4-2. The account must be strictly managed by you. We can identify the one using our Services is you only when the login information entered at login matches the registered information.
4-3. You are not allowed to let anyone access your account. Also, your account is non-transferable and non-lendable.
4-4. If you lose your account, or if you suspect that a third party has misused your account, you must notify us immediately, and follow our instructions. We will not be liable for any disadvantages or other loss or/and damage to you caused by the delay of this notice.
5. Prohibited Activities
5-1 The following activities are strictly prohibited when using our Services:
5-2. Any action in violation of the foregoing that violates these Terms will result in termination of services. In addition, we reserve the right to take appropriate legal action including a claim for damages if we suffer any damage. The liability for the acts set forth is valid even after your termination.
6. Terms of Service
6-1. You can use our Services by using one of the following two-way call interfaces. However, please understand that depending on the network status of the instructor, either interface may be temporarily unavailable.
6-2. To use our Services, you must have internet access, headset, and webcam. All of these shall be prepared by you.
6-3. When using the lesson rooms.
6-4. When using Remo Conference
6-5. When using Cisco Webex
6-6. When using Zoom
6-7. After completion of the registration, you shall be able to start using the Services after we confirm the payment.
6-8. You can get lesson tickets by paying the fees specified by us in the specified payment mode and take the specified lesson content and number of lessons within the valid period. The valid period of the lesson ticket varies depending on the program, but as a general rule, it is 2x times the expiration date (eg, if you registered for a 2-week program and the expiration date is 2 weeks later, then the valid period is 4 weeks).
6-9. Principally, there will be no classes held on holidays, and year-end and new year holidays. Also, the classes might be canceled when we hold staff training. There will be no individual announcements; only through this site. There is no refund or compensation/make-up class for the days when classes are not held due to holidays and staff training.
6-10. Lessons can be booked up to 3 hours before the lesson starts. The lesson cancellation time is as follows, and you can book again after canceling:
6-11. If the instructor who reserved the lesson cannot provide the lesson due to unavoidable circumstances, a substitute instructor will be assigned before the lesson starts. In addition, if it is unavoidable that a substitute lecturer cannot be assigned, one transfer lesson ticket will be added in your account. Transfer lessons can be used within the expiration date. In addition, if it is difficult to provide Services after the lesson starts due to unavoidable circumstances of the instructor or our network failure, we will add a transfer lesson ticket. Transfer lessons can be used within the expiration date.
6-12. Regardless of the foregoing articles, the start date of a corporate account will be the date specified by the corporate contract, and the use of the Services can be started according to the contract. However, this does not apply to the free trial lessons in Article 7.
7. Free trial lessons
7-1. After your registration, you can take free trial lessons for the number of times specified by us. It is valid for one week from the day you register for the Services.
7-2. You must comply with the Terms even while taking the free trial lessons.
7-3. The free trial lesson ticket shall expire after 7 days from the start date specified in 7-1. Even if there are unused trial lessons, we will not make any refund or other compensation to you.
8-1. You can complete the withdrawal procedure by the manner specified by us. You will lose all rights to our Services after the withdrawal, and you will not be able to make any claim to us.
9. Service Suspension/Termination
9-1. We will notify you about a suspension or termination of our service in advance or after through our Site or email. In addition, all or part of Services may be suspended without notice if it is due to the following reasons:
10-1 If you violate this agreement, we may claim compensation for direct or indirect damage or loss caused by such breach.
10-2 We will not be obliged to compensate for any damage caused by infection by computer viruses, etc. when you use this service and any damage caused by the software used for that service or distribution files.
11. Copyright / Ownership
11-1 All copyrights and proprietary rights relating to trademarks, logo marks and descriptions related to this service belong to us. It is prohibited to use them without our consent, to reprint on other websites or to change them. In addition, ownership of all content inserted/edited by this service belongs to us.
11-2 If you violate the preceding paragraph, we will take action against you based on copyright law, trademark law, etc. (notice, lawsuit, claim for damages, request for an injunction, restoration of a claim of honor, etc.) and any other means.
12-1.You agree that we will not be liable for any damages caused by or related to the matters specified below:
The contents of this agreement apply to all contracts dated after May 1, 2020.
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GG Co., Ltd. (JP)
3F WeWork Midosuji Frontier, 1-13-22 Sonezakishinchi Kitaku Osakacity Osaka, Japan
40F WeWork Shibuya Scramble Square, 2-24-12 Shibuya Shibuyaku Tokyo, Japan
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